Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and IdeaiLabs, LLC. Your access to or use of the Service — including by clicking “I agree,” completing registration, or otherwise using any portion of the Platform — constitutes your acceptance. If you are acting on behalf of an organization, you represent that you have authority to bind that organization, and references to “you” include that organization.

2. Description of Service

FluentAI is an AI-powered education and professional development platform that provides structured learning modules, profession-specific workflow guides, curated prompt templates, AI tool comparisons, practice scenarios, spaced-repetition review, and related educational resources (collectively, “Content”). The Service is designed solely for educational and informational purposes.

The Platform may integrate with or leverage third-party large language model (“LLM”) APIs — including those offered by Anthropic, Google, or OpenAI — to power AI-assisted features. Outputs generated through such integrations are subject to these Terms and applicable third-party policies.

FluentAI does not provide legal, financial, medical, regulatory, or other professional advice. Nothing on the Platform creates a professional-client relationship of any kind.

3. Eligibility

To create an account and use the Service, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction, if higher);
• Have the legal capacity to enter into a binding agreement;
• Not be located in a jurisdiction subject to applicable trade or economic sanctions;
• Not have been previously suspended or permanently banned from the Platform; and
• Provide accurate, current, and complete information during registration and maintain its accuracy.

4. Accounts and Security

You may register using Google OAuth or another authentication method we make available. You are responsible for: (a) maintaining the confidentiality of your login credentials; (b) all activity that occurs under your account, whether or not authorized; and (c) promptly notifying us of any suspected unauthorized access at support@ideailabs.com. We are not liable for loss or damage arising from unauthorized access resulting from your failure to protect your credentials.

We reserve the right to suspend or terminate accounts that violate these Terms, present a security risk, have been inactive for an extended period, or whose continued operation poses harm to other users or the Platform.

5. Subscriptions, Payments, and Billing

5.1 Subscription Tiers

FluentAI offers free-access and paid subscription tiers. Features available under each tier are described on the Pricing page and are subject to change.

5.2 Payment Processing

Paid subscriptions are processed through Stripe, Inc. By providing payment information, you authorize IdeaiLabs, LLC to charge your designated payment method on a recurring basis at the frequency selected at signup. All fees are in U.S. dollars unless otherwise stated. You are responsible for any applicable taxes.

5.3 Cancellation and Access

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the then-current billing cycle; you retain access to paid features through that date. We do not provide prorated refunds for unused time, except as required by applicable law.

5.4 Free Trials and Promotions

We may offer free trials or promotional pricing subject to terms specified at the time of the offer. Unless you cancel before a trial ends, your subscription will automatically convert to a paid plan at the then-prevailing rate.

5.5 Price Changes

We reserve the right to change pricing at any time. We will provide at least 30 days’ advance written notice by email of any price increase to active subscribers. Continued use after the effective date constitutes acceptance of the new pricing.

6. Acceptable Use Policy

You agree to use the Platform only for lawful purposes consistent with these Terms. The following conduct is expressly prohibited:

• Using the Service for any purpose that violates applicable local, state, national, or international law or regulation;
• Submitting, transmitting, or generating content that is defamatory, obscene, harassing, threatening, abusive, or fraudulent;
• Attempting to gain unauthorized access to any portion of the Platform, including other users’ accounts or backend systems;
• Using automated scripts, bots, crawlers, or scrapers to access or extract data from the Platform without our express written consent;
• Reverse engineering, decompiling, disassembling, or attempting to derive source code from any part of the Platform;
• Using Platform Content or AI-generated outputs to develop a competing AI education product or to train competing machine learning models;
• Misrepresenting AI-generated output as original human-authored work in contexts where that distinction is legally or professionally material;
• Reproducing, redistributing, reselling, or sublicensing Platform Content without our express written authorization;
• Interfering with or disrupting the integrity, security, or performance of the Platform; or
• Violating the intellectual property rights of IdeaiLabs, LLC or any third party.

7. Intellectual Property

7.1 Our Content

All Platform Content — including modules, workflows, prompt templates, text, graphics, logos, software, instructional materials, and their selection and arrangement — is owned by or licensed to IdeaiLabs, LLC and is protected by applicable copyright, trademark, trade secret, and other intellectual property laws.

7.2 License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and its Content for your personal, non-commercial educational purposes. Prompt templates and workflow frameworks may be adapted and used in your own professional work. Systematic reproduction, redistribution, or resale of Platform Content is prohibited.

7.3 Your Content

You retain ownership of any content you submit to the Platform (“User Content”), including exercise responses and feedback. By submitting User Content, you grant IdeaiLabs, LLC a worldwide, royalty-free, sublicensable license to use, reproduce, modify, and display such content solely to operate, maintain, and improve the Service. We will not sell your User Content to third parties.

7.4 Feedback

If you provide suggestions, ideas, or other feedback (“Feedback”), you agree that we may use such Feedback without restriction or compensation. Providing Feedback does not grant you any ownership interest in the Platform.

7.5 Copyright Complaints (DMCA)

If you believe that content on the Platform infringes your copyright, please send a written notice to support@ideailabs.com that includes: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location; (c) your contact information; (d) a good-faith statement that use is unauthorized; and (e) a declaration, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.

8. AI-Generated Content; Human Oversight

The Platform uses and teaches the use of AI tools to generate, summarize, and transform content. You acknowledge and agree that:

• AI-generated output may be inaccurate, incomplete, biased, outdated, or otherwise unsuitable for your intended purpose;
• You are solely responsible for reviewing, verifying, and taking responsibility for any AI-generated content before using it professionally;
• FluentAI does not warrant the accuracy, quality, fitness, or completeness of any AI-generated output;
• Nothing generated on the Platform constitutes professional advice of any kind; and
• You should consult qualified professionals before making consequential decisions based on AI-generated content.

9. Third-Party Services

The Platform integrates with third-party services including Google (authentication), Stripe (payments), Vercel (hosting and analytics), Neon (database), and third-party LLM providers. Your use of these services is governed by their respective terms and privacy policies. We are not responsible for the practices, content, or availability of third-party services.

10. Privacy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, available at fluentai.ai/privacy and incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

11. Disclaimers of Warranties

The Platform and all Content are provided “as is” and “as available” without warranty of any kind. To the fullest extent permitted by applicable law, IdeaiLabs, LLC expressly disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, title, and uninterrupted or error-free operation. Your use of the Platform is entirely at your own risk.

12. Limitation of Liability

To the maximum extent permitted by applicable law, IdeaiLabs, LLC and its officers, directors, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages — including loss of profits, revenue, data, goodwill, or business opportunity — arising out of or related to your use of or inability to use the Platform, even if advised of the possibility of such damages.

Our total aggregate liability to you for all claims shall not exceed the greater of: (a) the total fees you paid to IdeaiLabs, LLC in the twelve (12) months preceding the claim; or (b) one hundred U.S. dollars ($100.00). Some jurisdictions do not allow certain liability limitations; in such cases, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless IdeaiLabs, LLC and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any User Content you submit.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Williamson County or Davidson County, Tennessee, and you consent to personal jurisdiction in those courts.

Waiver of class action: To the extent permitted by applicable law, you agree that any dispute will be resolved solely on an individual basis and not as part of any class, consolidated, or representative proceeding.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify registered users by email and update the “Last Updated” date above. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to updated Terms, stop using the Service.

16. Termination

We may suspend or terminate your access at any time, with or without cause or notice, including if we reasonably believe you have violated these Terms. Upon termination, all licenses granted under these Terms cease immediately. Sections 7, 11, 12, 13, 14, and all provisions that by their nature should survive termination will survive.

17. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and IdeaiLabs, LLC regarding the Service and supersede all prior agreements.
• Severability: If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.
• No Waiver: Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations without our prior written consent. We may assign our rights freely.
• Force Majeure: We are not liable for delays or failures in performance resulting from causes beyond our reasonable control.

18. Contact

IdeaiLabs, LLC | FluentAI

Email: support@ideailabs.com

Website: fluentai.ai

For module requests or content feedback, please email us at the address above.